Privacy Policy

Your Data Is Never Sold — Here's Everything You Need to Know

AMP DUFFEL ("we", "us", "our") will never sell your personal data to third parties. This Privacy Policy covers what information we collect when you visit our store or place an order for products, how we use that information, and the rights you hold over it. Using our website or completing a purchase means you agree to the practices described below.

1. Your Rights Over Your Data

You have the right to access, correct, or delete your personal data at any time. You may also object to or restrict how we process it, and you can withdraw consent to marketing whenever you choose. To exercise any of these rights, simply email us at Contact@AMPDUFFEL.Shop.

2. What Information We Collect

We gather information you provide directly as well as data collected automatically during your visit:

Identity & contact data: name, email address, shipping and billing address, and phone number.
Order data: products purchased, order value, and payment confirmation (full card numbers are never stored by us).
Technical data: IP address, browser type, device information, and pages visited.
Marketing data: your preferences regarding emails and offers from us.

3. How We Put Your Information to Use

Order fulfilment – processing payment, shipping your products, and providing customer support.
Communication – order confirmations, shipping updates, and responses to your enquiries.
Store improvement – understanding how visitors use our site so we can make it better.
Marketing – newsletters and offers, sent only when you have given consent. You can unsubscribe at any time.
Legal obligations – meeting tax, accounting, and fraud-prevention requirements.

4. Sharing Your Data With Third Parties

We share your data only with trusted partners who help us operate the store — payment providers, shipping carriers, our e-commerce platform (Shopify), and analytics tools — and only to the extent needed for them to deliver their service. We do not sell your data.

5. Payment Security

All transactions are handled by PCI-DSS compliant payment providers over encrypted SSL/TLS connections. AMP DUFFEL never sees or stores your full card details.

6. Cookies

We use cookies to keep your cart functioning, remember your preferences, measure site traffic, and personalise offers. You can control or delete cookies through your browser settings at any time.

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil your orders and satisfy our legal, tax, and accounting obligations.

8. Children's Privacy

Our store is not directed at children under 16, and we do not knowingly collect data from them. If you believe a child has submitted personal data to us, please get in touch and we will delete it promptly.